Privacy Policy

This privacy policy sets out how Horners LLP uses and protects any data that you provide.  Horners LLP is committed to ensuring that your privacy is protected. Should we ask you to provide certain data by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

What data we collect and how it is used

Horners LLP collect and use your personal details, which can include name, telephone numbers, address and e-mail, for the following purposes:

• To provide our services and products to you.
• To reply to any requests from you for information.
• To respond to any query.
• To assist in resolving any problems with our service.
• To supply details of any product or service from Horners LLP that we believe is relevant to your needs.
• To inform you of any changes to our website or services.

How we collect data from you

The information that we hold may be supplied by you directly to us by telephone, website, office visit, email and other legitimate business activities.  We may also have information that has been supplied to us by one of our business partners.

How secure are your details

When you register your details, we will take all reasonable steps to keep these details secure and free from unauthorised access by use of technology and internal systems which will be updated as new technology becomes available and is appropriate to our systems.

Your details will not be passed to any third party, except where we are legally obliged to do so or where we believe that such action will protect the security of Horners LLP and/or its staff.

Third Party Sites

Our website may include links to external websites.  Where we provide a link to an external website our Privacy Policy does not apply to that website and we advise that you should check the policy of each site that you visit.

How you can request or delete your data

You have the right to request any information we hold on you.  To request the data we have collected and to request deletion of your data, please contact us on 01493 750225 or email auction@horners.co.uk.

Please note for legal reasons, such as tax requirements we may not be able to immediately delete your data.

How you can lodge a complaint

If you wish to lodge a complaint on how we have handled your personal data, please email us at auction@horners.co.uk and your complaint will be investigated.